Privacy

Privacy Policy

Our Commitment

We — referred to as “We” or “Our” — are committed to protecting your personal data and privacy.

This privacy policy explains how we collect, store, process and use information you provide in connection with the Goldfield Monshore service (referred to as the “Service”).

We are committed to the following principles:

Transparency in collecting and processing your personal data:

We ensure you are well informed and able to make informed decisions about how your data is used in the Service or when using external platforms. We employ various methods to provide you with accurate and up-to-date information about data processing.

If we need to provide you with detailed information, we make sure it reaches you at the right time and place.

We are also available to answer questions or provide clarifications within the limits of applicable law. You may contact us at [email protected]

Processing personal data only for the purposes stated in this policy:

We may process your data to provide the Service, connect you with external trading platforms (“Services”), improve user experience, develop the platform, protect our rights, carry out administrative processes and meet legal obligations.

We also process data to better understand your needs and preferences.

Resources to uphold your rights:

We devote significant resources to ensure you can exercise your rights. At any time you may request access, rectification, deletion or restriction of processing of your data, as well as data portability. We will respond in accordance with applicable law.

Protection of your personal data:

While we cannot guarantee absolute security, we use modern methods and safeguards for data protection and will continue to improve them.

Full text of the privacy policy

1. Scope

This policy describes the types of data collected, how they are processed, shared with third parties and the security measures applied.

“Personal data” means any information that can be linked to an identified or identifiable person. “Processing” means any operation such as collection, storage, use, disclosure, modification or deletion of data.

Our services are directed at the general public and are not intended for persons under 18 years of age. We do not knowingly collect data from minors. If we discover such data has been recorded, we will delete it immediately.

2. When do we collect data?

We collect data when you use our services, visit the Service or interact with our channels. Some information is provided by you directly, other data is collected automatically through analysis of your activity or via external partners.

3. No obligation to provide data — but with consequences

You are not obliged to provide us with data. However, without certain information we may not be able to provide all services or give you full access to the Service.

4. What data do we collect?

This may include activity logs, IP addresses, timestamps, language, browser type, device information and error logs. Some of this does not allow direct identification and is not considered personal data.

Data you provide directly: first name, phone number, email address — when you contact us or use the platform.

5. Purpose of processing and legal basis

Goldfield Monshore processes data only when it has a lawful basis — for example to provide services, improve experiences, protect data or fulfil legal obligations.

  • You have given consent to the processing of your personal data for specific purposes. This applies when you consciously share data through the Service so that we can forward it to an external trading platform.
  • Processing is necessary for the legitimate interests of Goldfield Monshore or a third party — for example to improve services or handle legal claims.
  • Processing is necessary to comply with a legal obligation on Goldfield Monshore.

If you would like a detailed explanation of how processing your data serves the legitimate interests of Goldfield Monshore or a third party, you can contact us at any time via email.

Below is a summary of the purposes of data processing and the legal bases:

Purpose Legal Basis
1

Forwarding your data to a third party at your request for participation in digital or trading activities.

We may collect data for forwarding if you explicitly ask us to do so.

Your consent to processing for one or more specified purposes.
2

Responding to your enquiries and requests

Processing is necessary to handle questions about our services.

Necessary for the legitimate interests of the company or a third party.
3

Fulfilling legal obligations or regulatory requirements

We process data to ensure compliance with legal requirements.

Necessary to fulfil a legal obligation.
4

Improving our services

This may include analysing error logs or other reports to optimise the platform.

Necessary for the legitimate interests of the company or a third party.
5

Preventing fraud and misuse of services

Necessary for the legitimate interests of the company or a third party.
6

Performing and maintaining operational activities that support service delivery

This may include back-office functions, business development, strategic planning and internal controls.

Necessary for the legitimate interests of the company or a third party.
7

Conducting statistical analyses and assessments

We use statistical methods and analyses to make better decisions and develop the platform.

Necessary for the legitimate interests of the company or a third party.
8

Protecting the interests, rights and assets of ourselves and third parties, including legal claims

We may process data to defend rights and interests in accordance with applicable law, contracts and terms.

Necessary for the legitimate interests of the company or a third party.

6. Sharing personal data with third parties

Goldfield Monshore may share your data with external service providers involved in storage, hosting, IP information, user experience analysis, research and other technical or diagnostic services.

At your explicit request we may also forward selected data to external trading platforms. In such cases those platforms process data in accordance with their own privacy policies. Data may be forwarded to several trading platforms.

Goldfield Monshore may also share data with affiliated entities and business partners who contribute to improving the quality of our services.

We may disclose data to public authorities if necessary to protect our interests, rights or assets or those of a third party, including in legal proceedings.

Data may also be shared with potential buyers, investors or creditors in connection with a merger, acquisition, restructuring or insolvency proceeding.

7. Cookies and third-party services

We use selected external services such as analytics and advertising providers. They may use cookies or similar technologies governed by their own policies.

A cookie is a small text file saved on your device when you visit the Service. It may collect information about usage patterns, preferences and technical data — used to improve your experience, remember settings and deliver more relevant content.

We may use both session cookies (deleted when you close the browser) and persistent cookies (remaining on the device until expiry or manual deletion).

Types of cookies:

Type Purpose Additional Information
Essential cookies They are critical for navigation and using Service features, as well as downloading or streaming content without interruption. They may contain login status and are automatically deleted when the browser is closed (session cookies).
Functional cookies Help the Service remember your choices and preferences on future visits. They remain on the device until expiry or manual deletion.
Performance and analytics cookies Used to collect statistics and measure performance to improve user experience and test new features. They collect only anonymised data. Some are deleted at the end of the session, others may remain longer.

Blocking and deleting cookies

You can change your browser settings to block or delete cookies. Below are links to instructions for the most popular browsers:

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari

Please note that blocking cookies may cause some Service features to stop working.

ONLINE TRACKING NOTICE

This service does not currently support “Do Not Track” signals.

8. Storage of personal data

Goldfield Monshore will store your data for as long as necessary to fulfil the purposes described in this policy or in accordance with legal, regulatory or regulatory authority requirements.

If you have given consent, we may share data with external trading platforms for up to 12 months, with the possibility of extension after obtaining new consent.

We regularly review stored data to ensure it is not kept longer than necessary.

9. Transfer of personal data to third countries or international organisations

Your personal data may be transferred to a third country (outside the EEA) or to an international organisation. In such cases Goldfield Monshore will apply appropriate safeguards to protect your data and guarantee your rights and remedies.

If you reside in the EEA, such safeguards will apply if one of the following conditions is met:

  • The transfer is to a third country or international organisation recognised by the European Commission as providing an adequate level of data protection, in accordance with Article 45(3) of the GDPR.
  • The transfer is based on a legally binding and enforceable agreement between public authorities or bodies, in accordance with Article 46(2)(a) of the GDPR.
  • The transfer is based on standard data protection clauses adopted by the European Commission, in accordance with Article 46(2)(c) of the GDPR. These clauses are available on the European Commission’s website.

If you would like more information about the safeguards used when transferring personal data, please contact us at [email protected]

10. Protection of personal data

We apply technical and organisational security measures to protect personal data from unauthorised access, modification, loss or destruction. These measures are tailored to the risk associated with the processing.

We cannot guarantee absolute security of data transmission over the internet. Goldfield Monshore disclaims liability for indirect or incidental damages that may result from data loss or unauthorised access beyond our reasonable control.

In some cases we may be legally required to disclose data to public authorities. In such cases our level of control over the protection of that data may be limited.

11. Links to external services

The Service may contain links to external websites or applications operated by third parties. Goldfield Monshore has no control over those services and is not responsible for how they process personal data. We recommend that you always review their privacy policies before providing any data.

12. Your rights regarding personal data

You have the right to request access to the data we process about you, to request rectification of errors, to request deletion of data that is no longer needed, and to restrict or withdraw consent for specific processing operations.

Right of access

You have the right to obtain confirmation whether Goldfield Monshore is processing your personal data. If so, you are entitled to access that data and information about: purpose, categories of data, recipients (including in third countries), storage period, rights, possibility of lodging a complaint and safeguards used for transfers.

You may receive a copy of the processed data. For further copies we may charge a reasonable fee. If the request is made electronically, the data will be provided in a commonly used electronic format.

The right of access must not infringe the rights and freedoms of others. If it would, we may restrict or refuse access.

Right to rectification

You may request Goldfield Monshore to rectify inaccurate or incomplete data about you. Where necessary you may supplement it with an additional explanatory statement.

Right to erasure (“right to be forgotten”)

You have the right to request deletion of your data when processing is no longer necessary, when you withdraw consent or when processing is unlawful. We will consider the request in accordance with applicable regulations.

Right to erasure (“right to be forgotten”)

This right applies when: (a) the personal data are no longer necessary for the purpose for which they were collected; (b) you withdraw consent and there is no other legal basis; (c) you object to processing based on our or others’ legitimate interests and there are no overriding grounds; (d) you object to processing for direct marketing purposes; (e) the data were processed unlawfully; or (f) the data must be erased to comply with a legal obligation under EU or Australian law.

This right does not apply when processing is necessary (a) to fulfil a legal obligation or (b) to establish, exercise or defend legal claims.

Right to restriction of processing

You may request restriction of processing of your data when: (a) you contest the accuracy of the data — for the period needed to verify; (b) processing is unlawful but you prefer restriction instead of erasure; (c) we no longer need the data but you require them for legal claims; (d) you have objected to processing — pending verification of our legitimate interests; (e) the data are processed for direct marketing purposes, including profiling.

If processing is restricted, the data may be used only with your consent, for legal claims, protection of the rights of others or for important public interest reasons.

Right to data portability

You have the right to receive the personal data you provided to us in a structured, commonly used and machine-readable format. You may also request direct transmission to another controller where technically feasible and where processing is based on consent or contract and carried out by automated means.

Right to withdraw consent

You may withdraw consent to processing at any time without affecting the lawfulness of processing carried out before the withdrawal.

Right to object

You may object to processing of your data when it is based on legitimate interests. This also applies to profiling. We will then stop processing unless we demonstrate compelling legitimate grounds that override your interests and rights or when processing is necessary for the establishment, exercise or defence of legal claims.

You may also object at any time to processing for direct marketing purposes, including profiling related to such marketing.

Right to lodge a complaint with a supervisory authority

You may lodge a complaint with the Office of the Australian Information Commissioner or another supervisory authority if you believe that the processing of your personal data breaches applicable regulations.

We will respond to requests to exercise rights within one month of receipt. If necessary the period may be extended by a maximum of two months depending on the complexity and number of requests. You will be informed of the reason for any delay.

Information related to the exercise of rights is provided free of charge unless the request is manifestly unfounded or excessive. In such cases we may charge a reasonable fee or refuse to act on the request.

Goldfield Monshore may request additional information to verify your identity if we have reasonable doubts.

13. Updates to this policy

We reserve the right to update this privacy policy. Changes will be published on the Service and significant updates will be communicated clearly. Unless otherwise stated, changes take effect upon publication of the updated policy.

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